ABOUT PREFERENTIAL BRANDS GROUP
This web site is owned and operated by Preferential Brands Group a registered trademarked company including its services and are completely dedicated to customer satisfaction by simply delivering more. If you have any suggestions or comments or if you need to contact us, please email us using the link on the webpage or use the details below.
The whole concept of the group is in two parts, the first being designed around business to business services, the supply of workwear, sportswear, dancewear, corporate and non corporate gifts and awards, the supply of alcoholic and non alcoholic drinks and the complete personalising of products. Our group of companies is based upon offering our customers a branded product, a personalised gift or branded workwear / clothing that is by its very nature exclusive and perceived by the recipient as something special.
Preferential Brands Group has the service facilities to offer our customers exclusive elements in order to turn a brand product, a personalised gift or branded workwear / clothing into something unique which has been personalised or offers a unique designs just for you.
Engraving diamond or laser, photo impact engraving, foil printing, ribbon printing, Label printing, gift wrapping and printed tags. These elements and services are designed to provide our customers with a range of options that suit their specific application.
If you are a retailer or a corporate customer then we have solution.
Our group brands services and offering have been carefully selected from a wide range of key brands, corporate and non corporate gifts, workwear / clothing, sportswear right through to new innovations that can be unusual and prestige.
Our champagne and wines are a special feature for bulk and individual orders with personalised engraving on the bottle and/or printed label gift boxed and packaged in mail safe containers for national or export distribution, which includes branded products in wines & Champagnes.
PREFERENTIAL BRANDS GROUP ethos is ‘Simply Delivering More’
Our Contact details:
Preferential Brands Group, No 2 Grange Close, St Andrews Park, Wychwood Village, Weston, Cheshire. UK CW2 5FL
Phone: 01270 889888 | email info@preferentialgifts.com
Contract
Once artwork is signed off by you as the customer and payment is made in full by you as the purchaser then we enter into a contract for supply of the goods at the agreed stock levels, quality, design and pricing shown on the invoice and artwork proof. If either side cancel the order or any part of the order then that person would be deemed to have broken the contract.
If Preferential Brands Group incurs additional costs in respect to a specific order outside the initial agreed terms, then these additional costs will be applied and invoiced to the customer (unless we at Preferential Brands Group decide not to apply the additional charges for whatever reason)
The contract will only be deemed to be in place when clear funds are transferred by the customer and received in Preferential Brands Group bank account.
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive.
You are entitled to return the goods within 7 working days for a full refund on plain stock items if returned back to us in good order or if we are responsible for poor quality personalisation, damage or the goods are not as agreed between us both as per the artwork signoff process, including the cost of delivery.
Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in resalable condition and we will not accept any engraved or embroidered goods returned once client has approved and signed off the artwork and dispatched.
These terms apply to all orders taken by Preferential Brands Group or subsidiary companies. We may alter or change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
Preferential Brands Group cannot be held responsible for third party or contracted suppliers not meeting deadlines, producing poor quality products or the damaging of any goods not under the direct control of Preferential Brands Group and no claim can be made against us as a company, but we will on behalf of our customers reclaim all costs incurred if proven to be the result of the third party or contracted suppliers.
